Safety Protocol

 Guest Safety is Our Priority

 

Your health and that of our team members, and community, continues to be our utmost priority and concern. As part of our dedication to continuously improve on our guest experience, and offer a comfortable and safe environment for everyone who visits our property, we have implemented rigorous hygiene and cleaning procedures as per the COVID guidelines of the CDC (Centers for Disease Control and Prevention), and the American Hotel and Lodging Association (AHLA).

WHAT WILL YOUR EXPERIENCE BE LIKE?  

For your protection, and that of fellow guests, and employees, we ask for your cooperation as we have made the following temporary modifications to our customer service protocols:

  • You will be required to wear a face mask in the lobby and all outside common areas.

  • Seating in all public areas is positioned at least 6 feet apart.

  • Enjoy a complimentary breakfast each morning between 7:30am-10:30am. Seating in the common areas is arranged at least 6 feet apart.

WHAT YOU CAN EXPECT

Our team is committed to providing every guest with the peace of mind to relax and enjoy their time with us. You will be welcomed by a team of individuals that have been fully trained on the importance of upholding the highest level of sanitation standards, and the sensitivity of the current circumstances which we are in.

  • All team members are screened for COVID symptoms prior to their shifts and are instructed to stay home if they do not feel well.

  • Appropriate Personal Protective Equipment (PPE) will be worn by all team members, based on their role and responsibilities, and in adherence to state or local regulations and guidance.

 

ENHANCED CLEANLINESS STANDARDS

Our cleaning protocols include EPA-approved disinfectants that meet CDC requirements for use, and are effective against viruses, bacteria, and other airborne and blood borne pathogens.

PUBLIC AREAS

High touch areas, such as, but not limited to doors, door handles, handrails, furniture in public spaces, signature pads, and credit card readers are cleaned and sanitized on a frequent and routine basis.

USVI COVID-19 Resources
Virgin Islands Department of Health
Coronavirus Press Conferences
CDC U.S. Virgin Island Update